Some of these services are provided solely by the City, and others are provided by the Regional District of North Okanagan with the City of Vernon’s involvement. Learn more. NOTE #1 Any balance outstanding on this utility account as of December 31st each year will . Utilities Sign up for updates From public notices to Council agendas, career posting to bidding opportunities, we offer quick and timely email updates on a number of topics. Please place money orders or cheques (current, post-dated and certified) in the after hours drop box, which is located next to the main entrance at City Hall. CITY OF KELOWNA BYLAW NO. You can register or log in at any time to view your bill online. Your meter is radio transmitted. The tax due date was July 2, 2020, but the 10 per cent late penalty for 2020 was charged Oct. 1 instead of July 3 as would normally have been the case. Enter an address or place marker on map. 8754, Miscellaneous Fees and Charges Bylaw No. Enter your e-mail address below: Casual, seasonal & student employment opportunities, Recreation contract instructor opportunities, Active Living and Culture volunteer application, Agricultural Advisory Committee meeting archives, Airport Advisory Committee meeting archives, Civic and Community Awards Steering Committee, Civic and Community Awards Steering Committee meeting archives, Heritage Advisory Committee meeting archives, Council meeting and public hearing archives. 9381 and Amendment No. Due to COVID-19 prevention efforts we are not currently accepting in person payments such as debit cards or cash. Radon Test Kit Challenge 2020. ... Large fire destroys West Kelowna boat storage building. Use the Utility Billing tab above or Quick Links to the right. The high capacity Rose Valley Water Treatment Plant will be similar to the Powers Creek Water Treatment Plant, which avoids Water Quality Advisories and Boil Water Notices in the Powers Creek System. Snow removal is just one of several “testy subjects” that have led to threats of violence in the past, Smith said; others include water utility billing and other taxes. Kelowna City Hall.—Image: Capital News file Accepted products & tipping fees; Scale house live cam; Water & wastewater. This bylaw is a 'consolidated' version and includes amendments up to the date listed in the bylaw heading. KELOWNA CITY OF MUNICIPALITIES & REGIONAL DISTRICTS UTILITY BILLING Water/Sewer KELOWNA CITY OF. Online bill payment services are available through your bank's website or online app. © 2018 The City of West Kelowna, 2760 Cameron Road, West Kelowna, BC, V1Z 2T6 Email us, Phone: 778-797-1000. ... others include water utility billing and other taxes. Any ownership changes on your account will generate a new access code; please contact Utility Billing Customer Care at utilitybilling@kelowna.ca or 250-469-8757 (option 2). West Kelowna City Hall. Please contact your bank for assistance in set up. Read your meter by shining a flashlight on the digital display. Téléphone. Utilities Services, part of the Civic Operations Department, is responsible for the City's water, sanitary sewer, drainage and flood protection systems and faciltiies. Every district has a different policy in billing and it is nice to know ahead of time if you will be receiving a separate bill for water. Utility Billing City Council approved a five year agreement with Terasen Utility Services for the provision of customer care, water meter and meter reading services beginning January 31, 2006. . Register for winter programs. 9381 and Property Tax Penalty Bylaw No. “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. You will need your account number and access code to register. For urgent requests, call the Customer Service line at 250-469-8600. We delayed the late penalty on property taxes. 11971 The Municipal Council of the City of Kelowna, in open meeting assembled, enacts that the City of Kelowna … This bylaw is a 'consolidated' version and includes amendments up to the date listed in the bylaw heading. Utility billing. Ajouter une photo; Localisation. When viewing your bill, it also helps to know what your service area is. City Water Utility. Kelowna will be among the first regional airports to offer the service. This department is staffed 24 hours a day, 365 days a year to ensure services are available, and issues may be managed around the clock. Pre-Authorized Payments The Utility Billing Customer Care Bylaw establishes how the City of Kelowna operates various public utilities, including a water service system and a sanitary sewer collection system. City of Kelowna. Learn more about the City's COVID-19 safety plans. There is a two-bag/container limit per week. This information is displayed at the top of your City of Kelowna Utility Bill. Armstrong city staffer threatened in snow removal complaint. Please contact your bank for assistance in set up. 250-979-4929 Principal; Site Web. Amendment No. For emergencies, call 911. He said in the three years he’s served as community services manager, there have been roughly half a dozen threats of a serious nature directed at city and public works staff. For questions about Annual Water and Sewer Debts, please contact Utility Billing at ub.finance@westkelownacity.ca or 778-797-8850. City customers can continue to call the City’s Utility Billing Office at 979-4928 for information about their City electrical utility account and for new account connections. The City of West Kelowna cannot tell you what is leaking within your home or business. City utility billing; Transfer to taxes FAQs; Waste. Apply to Use the Station. We do not accept online payments; you can arrange for online payments through your bank. “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. 8754 as amended or replaced from time to time. As expected, Kelowna City Council has approved a 6% hike on electricity to customers of the city-owned utility. 2760 Cameron Rd. Registered Users can see additional Utility and/or Property account information including bill summaries from past years. 8754 be amended as follows: 1. Please complete our online form and email the completed application to Utility Billing or deliver in person to City Hall at 2760 Cameron Road, West Kelowna, BC V1Z 2T6. The debts cannot be paid off early as they are financed under the Municipal Finance Authority not West Kelowna. Page 2 of 5. If you are having difficulties with Online Services, or if you have concerns or unanswered questions about your property taxes, Home Owner Grant or Utility Bill, please contact the Financial Services Department. Based on 2 salaries posted anonymously by District of West Kelowna Utility Billing Coordinator employees in West Kelowna. File is restricted to an image format (JPG, GIF, PNG, etc.) In some cases, people have made threats against public works staff while they’re operating equipment, leaving their vehicles to approach staff members on the job. 8754 be amended as follows 1. Kelowna is supplied by five different water utilities; the urban water utility managed by the City of Kelowna is often used as a comparison to GVW while the other four utilities are never mentioned but have similar rates and challenges as GVW (i.e. Water Division The utility serves 50,000 customers within the city core, as well as within the central and south Mission areas. Utility Billing City Council approved a five year agreement with Terasen Utility Services for the provision of customer care, water meter and meter reading services beginning January 31, 2006. For tips, please visit okwaterwise.ca. District of West Kelowna salary trends based on salaries posted anonymously by District of West Kelowna employees. Kelowna will be among the first regional airports to offer the service. Additional charges may apply if you wish to change bins to larger sizes and/or request additional bins. 250-979-4929 Principal; Site Web. Our Water Service Areas Map may help you identify your system. Background: In June 2018, the South East Kelowna Irrigation District (SEKID) was dissolved by the Province and all assets and liabilities were transferred to the City of Kelowna, including its ownership, operation and maintenance. This team operates within BC's highest water classification of wastewater The Municipal Council of the City of Kelowna, in open meeting assembled, enacts that the City of Kelowna Utility Billing Customer Care Bylaw No. Home; Register Account; Property Tax; Utility Billing; User Log In Pay By Phone. 1.1 Title . Or please consider the following alternative payment options: Mail your cheque with the payment stub to our office at: Payments can be made at most financial institutions by telephone. The raw water source is Okanagan Lake. As one of the largest electric utilities in Canada, BC Hydro serves more than 1.6 million customers in an area containing over 94 per cent of British Columbia's population. Follow this how-to document for assistance if required. CITY OF WEST KELOWNA REGULAR COUNCIL ADDENDUM Tuesday, June 23, 2020, 6:00 P.M. COUNCIL CHAMBERS 2760 CAMERON ROAD, WEST KELOWNA, BC Pages 2. Canada. If you see a faucet this is an indication of a leak, which can be caused by anything from a broken seal on a tap or toilet to a humidifier. Garbage, recycling & yard waste; Glenmore Landfill. Water rates consist of two components: one that is fixed to cover operations and maintenance, debt repayment and financing costs and future system replacement and upgrade costs; the other, which is variable, is based on your conumption. Business hours are 8:30 a.m. to 4:30 p.m. Monday to Friday, excluding holidays. We do not accept credit card payments; however, we do accept cheques from credit card companies. Password must be at least 8 characters, contain at least one specialty character, one number, one uppercase character and one lower case character. Kelowna has various water districts and before buying a home in it is a good idea to have an understanding of where you water is coming from and if payment for the water is included in your taxes or if it is billed quarterly. Utility bill confusion in Westside Castanet Staff - Nov 5, 2008 / 2:30 pm | Story: 42943 It appears some Westside residents are paying their utility bills to the wrong organizations. Information. ... City of Kelowna © THAT the preamble be amended by deleting “an electrical service system,” in the first paragraph; 2. V1Y 1J4 (250) 763-6011 Please ensure you choose City of West Kelowna Utilities as the payee. The Utility Billing Customer Care Bylaw establishes how the City of Kelowna operates various public utilities, including a water service system and a sanitary sewer collection system. customers of the Kelowna Water Utility. Contact information. The City of West Kelowna does not accept credit card payments; however, we do accept cheques from credit card companies. Your bank can also help you sign up for Pre-Authorized Payments and have payments automatically deducted from your account on each due date. Utility billing mistake corrected by Kelowna city staff. West Kelowna, BC V1Z 2T6. 8754 as amended or replaced from time to time. 5 to Utility Billing Customer Care Bylaw No. A single person estimated monthly costs are 834.07$ (1,059.49C$) without rent. Online account registration gives you the freedom to access all of your accounts through a single, safe, and secure access point. 8754, Amendment No. Évaluations. 1.2 Interpretation . For non-cash payments, City Hall also has an outside drop box located adjacent to the main entrance for after hours use. Please investigate or call a plumber to assist with locating a leak. Registered Users can see additional Utility and/or Property account information including bill summaries from past years. UTILITY BILLING. Masks are now required when inside a City-operated facility. We have waived the one per cent late fee on utility bill payments for the remainder of 2020 to help people financially during the novel coronavirus pandemic. Due Date (Unless indicated otherwise on the bill). Vous aimez cette entreprise? The meter is read every three months. Electrical Utility Rate Increase Do NOT submit cash payments through the drop box. Sign up for Pre-Authorized Payments by completing the application form to have the payment automatically deducted from your bank account on the due date. Téléphone. “Water” used as a noun, means water supplied directly or indirectly by the City of Kelowna Water Utility, whether or not mixed with rain water, gray water or recycled water. UTILITY BILLING. West Kelowna … Internet bills now available for Kelowna utility customers. Payments can be made by mail, in person at City Hall, in person at most financial institutions (please bring your entire bill) or pay by telephone/online banking. 10480”. Phase 1 will also see a sustainable agricultural water supply delivered to SOMID, along with upgrades to the City of Kelowna’s water utility to accommodate future growth. “Water” used as a noun, means water supplied directly or indirectly by the City Water Utility, USING ONLINE SERVICES . The City of Kelowna provides weekly garbage collection through its contractor. Service request - Utility Billing. 11971 be amended as follows: 1. Clerical error leads to incorrect penalty charge on Dec. 16 bills. Please complete our Cart Change Out Form and submit to ub.finance@westkelownacity.ca or in person at City Hall. City Water Utility. “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. News: Quarter 3 billing for Greater Vernon Water customers within Electoral Areas B, C, and D, ... Kelowna is supplied by five different water utilities; the urban water utility managed by the City of Kelowna is often used as a comparison to GVW while the other four utilities are never mentioned but have similar rates and challenges as GVW (i.e. Average salary for District of West Kelowna Utility Billing Coordinator in West Kelowna: CA$37. 8 to Miscellaneous Fees and Charges Bylaw No. Page 3 of 5. Sewer and Water Debts are 20 year debentures resulting when a property owner opts to finance, rather than pay out, their portion of installing sewer or water systems in their service area. Look at the numbers on the left of the decimal. The last four digits on the right are decimal places. Masks are now required when inside a City-operated facility. Kelowna, B.C. The City of West Kelowna will accept debit cards, money orders and cheques (current, post-dated and certified) and cash. To learn more about Rose Valley Water Treatment Plant design, construction and financing, please visit the project webpage. 6 to Utility Billing Customer Care Bylaw No. If you’ve already set up a property account (i.e. The City of Penticton has modified the format it uses for utility bills, in the interest of providing more details and clarity regarding water consumption and electricity usage. Request details. “Utility Billing Account” means an account for invoice or billing purposes under the City’s Utility Billing Customer Care Bylaw No. a mix of urban and agricultural customers). This department is staffed 24 hours a day, 365 days a year to ensure services are available, and issues may be managed around the clock. 6 to Utility Billing Customer Care Bylaw No. Please ensure you choose City of West Kelowna Utilities as the payee. Amendment No. Online Banking . Accepted products & tipping fees; Scale house live cam; Water & wastewater. The bulk water rate is … Please note, the details on many kelowna.ca pages may not be accurate during this time. 5.2 BL11510 - Amendment No. It appears you are trying to access this site using an outdated browser. Water rates are increasing annually between 2018 and 2022 to pay for extensive improvements throughout the two systems, including a new treatment plant for the Lakeview (Local Rose Valley), Pritchard/Sunnyside and West Kelowna Estates Systems and water main and storage upgrades in the Powers Creek System. Please note, the details on many kelowna.ca pages may not be accurate during this time. Online bill payment services are available through your bank's website or online app. Pay City of Kelowna - Utility with a credit or debit card online using Plastiq, a secure online payment service. Radon gas is the second leading cause of lung cancer after smoking. City of Kelowna - Utility. NOTE #2 The City of West Kelowna will not be responsible to monitor the account for payment and will not be responsible to notify the owner prior to any transfer to property taxes, as per . FortisBC, Kelowna Electricity As of January 2014, City of Kelowna residents are receiving electrical customer service and bill statements directly from FortisBC. use of potable water from the City of Kelowna Water Utility; The Municipal Council of the Cityof Kelowna, in open meeting assembled, enacts as hereby follows: PART 1 – INTRODUCTION . . Register with the Property Account system and reap all the benefits! a mix of urban and agricultural customers). Request details . Request details Your account number is at the top left hand corner of your bill. Online account registration gives you the freedom to access all of your accounts through a single, safe, and secure access point. For urgent requests, call the Customer Service line at 250-469-8600. Staff continue to work at City Hall but cannot accept in-person payments until further notice. Business licence renewals are due Jan. 15, 2021. As a result, parts of the site may not function properly for you. 7 to City of Kelowna Utility Billing Customer Care Bylaw No. To view the Spring 2020 Utility Bill Insert, please click here. Payments can be made at most financial institutions by telephone. Set up one-time and recurring payments in minutes! Average salaries for District of West Kelowna Utility Billing Clerk: CA$32. INTRODUCTION OF LATE ITEMS *2.1 Replacement Pages 73 and 74 (see item 8.7.3 under Division Reports) 2 *2.2 West Kelowna Finance Department Stats (see item 8.7.3 under Division Reports) 4. Location * my_location Find on map. Customers can now sign up to get their electricity, water and sewer bills on the web. If you are registered, you may view your utility bill online, including payments and balances. For emergencies, call 911. 8754 The Municipal Council of the City of Kelowna, in open meeting assembled, enacts that the City of Kelowna Utility Billing Customer Care Bylaw No. Please view and pay your utility bill online during COVID-19. Connect to City Utilities - Garbage, Water and Sewer: Utility Billing Department . 8756 Add your property tax, utility, and business licence accounts; Access your account information, bills, and business licences; Apply for or renew a business licence and pay by credit card; Change your billing method (we recommend ebilling) Change your profile information NOTE #1 To seek Council’s approval to amend the Utility Billing Customer Care Bylaw for the clarification and updating of current terms and processes. Provide your new mailing address so that your final bill can be forwarded, if applicable. Learn more. For more information, please read our April 28 news release. From public notices to Council agendas, career posting to bidding opportunities, we offer quick and timely email updates on a number of topics. Kelowna residents are receiving electrical Customer service line at 250-469-8600 up to get their,! In providing larger or replacement bins accurate during this time snow removal complaint plumber to with. Details on many kelowna.ca pages may not function properly for you file is restricted to an image format (,. May apply if you are registered, you may view your Utility bill online during COVID-19 urgent,. Covid-19 safety plans to customers of the fees and Charges Bylaw City Hall urgent! Boat storage building 1.1.1 this Bylaw is a naturally occurring gas found in Bylaw! 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