Swissotel Al Murooj Dubai. Best regards, Ian Rydin Cluster General Manager, We stayed in the apartment side of this hotel for almost 3 months as we were waiting for Australia to re open their borders. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Dear Ms. Moumena, Thank you for your comments and opinion about your recent stay with us at Swissotel Al Murooj Dubai. We would like the opportunity to investigate your feedback further. Now £53 on Tripadvisor: Swissotel Al Murooj Dubai, Dubai. Directly opposite The Dubai Mall, one of the largest shopping malls in the world, the iconic Burj Khalifa and within a few minutes’ drive to Dubai International Financial Centre, Jumeirah Beach and World Trade Centre … Based on 7762 reviews. Discover an exquisite luxury experience in the heart of Downtown Dubai, Swissotel Al Murooj is a five star hotel offering unique resort style hospitality in one of the city's favoured destinations for business or leisure. Dubai … 8.2. You have Javascript disabled. The hotel main building is good and the service is far better than the apartments. The exclusive hotel features a luggage … Located Please see our partners for more details. We wasted a whole day waiting for engineers to sort issues out in our room, only to move rooms and have the same issue. Al Yasat … It features a lush garden with a large swimming pool and free WiFi in public areas. In most hotels you don’t deal with the managers however he personally made sure we were ok and made our long stay pleasant. WiFi and parking are … (johndoe@swissotels.com), this email address to subscribe to our newsletter and offers, Swissôtel Resort Phuket Patong Beach, Thailand, Swissôtel Suites Phuket Kamala Beach, Thailand. Box 117546, Dubai, United Arab Emirates Telephone : +971 4 321 1111 almurooj@swissotel.com - Especially the Manager Anthony. The manager Antony, was extremely poor at communicating an apology instead told me they will, Dear Ms. Alia, We are sad to hear that your stay did not match your expectations. Payments made by partners impact the order of prices displayed. See 5,242 traveler reviews, 2,497 candid photos, and great deals for Swissotel Al Murooj Dubai, ranked #152 of 754 hotels in Dubai … He tried his level best to solve my issue. During check in, their card machine was not working so we did not receive any room keys until later-Such shambles. With all the short notices and little issues we came across he helped us and made us feel special at all times. Dubai Mall is minutes away. Mainly because of the service. Swissotel Al Murooj Dubai: Great Location - See 5,225 traveler reviews, 2,321 candid photos, and great deals for Swissotel Al Murooj Dubai at Tripadvisor. Swissotel Al Murooj offers a vibrant place for any business or social event that can successfully host business events, conferences, meetings, weddings and other celebrations.Al Yasat Ballroom features its own private entrance a bright, spacious pre-function areas and a VIP majilis that can host between 100 and 500 guests for day or evening events.Each of the 7 elegant meeting and event spaces features state-of-the-art audio visual technology, our expert events team are specialists in delivering precision and flexibility.Capacity ChartFor inquiries and booking, please contact our Catering & Events team on events.almurooj@swissotel.com, Al Mustaqbal St., opposite The Dubai Mall, Downtown | P.O. Box 117546, Dubai, United Arab Emirates. The unique urban-style feel and ambience at Swissotel Al Murooj Dubai cleverly combines hotel and apartment-style accommodation, arranged around a central leisure complex. See 5,242 traveller reviews, 2,497 candid photos, and great deals for Swissotel Al Murooj Dubai, ranked #152 of 754 hotels in Dubai … Kind regards, Ian Rydin Cluster General Manager, Amazing hotel, excellent service from the duty manager Anthony, pool staff Abla & Mostafa and housekeeping and catering, I want to thank all the staff for a very relaxing and enjoyable stay, Anthony ( duty manager ) was ever so helpful and always listens to guests and finds a resolution, thank you Anthony The pool staff ever so attentive especially Abla and Mostafa in fact all of the pool staff very attentive amd always alert ensuring everyone is safe The housekeeping very attentive thanks to Jordan and Saleem very attentive amd listen to what the guests wants and make it happen Also a thanks to all catering staff the breakfast is amazing with a huge variety that caters to all tastes. Box 117546, Dubai, United Arab Emirates Telephone : +971 4 321 1111 almurooj@swissotel.com We stayed at multiple hotels in our 4 month trip in Dubai but this hotel ia definitely worth value. Since we’ve checked in there has been problem after problem. The Lifeguard (Mustafa) was cooperative and cares about the guest safety and satisfaction. ex. Now £64 on Tripadvisor: Swissotel Al Murooj Dubai, Dubai. Swissotel Al Murooj Dubai, Dubai: 5,235 Hotel Reviews, 2,488 traveller photos, and great deals for Swissotel Al Murooj Dubai, ranked #143 of 722 hotels in Dubai and rated 4.5 of 5 at Tripadvisor Now $85 (Was $̶1̶9̶1̶) on Tripadvisor: Swissotel Al Murooj Dubai, Dubai. 2021 As we uphold sustainability standards wherever we go, it’s included free of charge with every stay. The location is amazing but the quality of service is poor especially the housekeeping. Since then we’ve had - very smelly bathrooms - water not draining in bath tubs - smelly dirty water leaking out of kitchen drain - no hairdryer in room - toilet flushes not working - very very poor customer service To be honest, i wouldn’t even give this place 1 star. Swissotel Al Murooj Dubai, Dubai: See 5,235 traveller reviews, 2,496 user photos and best deals for Swissotel Al Murooj Dubai, ranked #146 of 748 Dubai hotels, rated 4.5 of 5 at Tripadvisor. The best of Swiss values are in each of us. This is the version of our website addressed to speakers of English in United Kingdom. Directly opposite The Dubai Mall, one of the largest shopping malls in the world, the iconic Burj Khalifa and within a few minutes’ drive to Dubai International Financial Centre, Jumeirah Beach and World Trade Centre … A stay at Swissotel Al Murooj Dubai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Al Mustaqbal Steet, Dubai, United Arab Emirates. Claim your listing for free to respond to reviews, update your profile and much more. Please accept our apologies for expectations not met. Thank you and we are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Al Mustaqbal St., opposite The Dubai Mall, Downtown | P.O. Enjoy unparalleled dining options and spacious meeting rooms, including an elegant ballroom for social and business events. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Anthony was thrilled with your compliments and happy to know that he was able to make your stay a memorable one. This was all because of how friendly and supportive the staff were. Swissotel Al Murooj, Dubai Discover tranquil moments paired with our Swiss passion for hospitality at Swissotel Al Murooj Dubai, a Resort-style hotel cleverly … We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. See 5,237 traveller reviews, 2,497 photos, and cheap rates for Swissotel Al Murooj Dubai, ranked #150 of 753 hotels in Dubai … Swissotel Al Murooj Dubai, Dubai: See 5,234 traveller reviews, 2,488 photos, and cheap rates for Swissotel Al Murooj Dubai, ranked #143 of 722 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. There are more places to choose from in the Dubai area. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Lovely hotel, amazing service from ALL departments including desk manager Anthony and a special thanks to All concierge, Lovely hotel Amazing location Extremely well managed Special thanks to duty manager Anthony and ALL staff especially concierge who are always helpful, welcoming and making sure all guests are safe amd wearing masks Qasim from concierge was very helpful in transporting from one part of hotel to the other via the golf cart Indeed all concierge amd golf cart drivers are very helpful and cheerful always smiling amd welcoming Well done for having such lovely staff all are attentive and always smiling Special thanks to Qasim who helped me as well, Dear Ms. Shna, Thank you for taking the time to post your review following your recent visit to Swissotel Al Murooj Dubai on TripAdvisor. Al Murooj Rotana Dubai. Swissotel Al Murooj Dubai, Dubai: See 5,236 traveller reviews, 2,497 user photos and best deals for Swissotel Al Murooj Dubai, ranked #149 of 753 Dubai hotels, rated 4.5 of 5 at Tripadvisor. The best trip is the one we haven't taken yet... Find it on Accor ALL App on Apple store and Google Play: Swissôtel is part of Accor © Copyright  One of our top picks in Dubai. Room types may vary. Certain parts of our site won’t work well without it. It was difficult with 2 children however we enjoyed our stay here.  Site Map. Luxury-minded guests enjoy the breakfast. Al Mustaqbal St., opposite The Dubai Mall, Downtown | P.O. Roda Al Murooj is a 5-star venue located in the middle of Dubai. Rest assured that your comments will be shared with our Director of Housekeeping and Training Manager for immediate remedy to avoid reoccurrence. Thank you for taking the time to bring this to our attention. With thanks once again, and we look forward to the opportunity of welcoming you back to Swissotel Al Murooj Dubai in the very near future. Thank you and we are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Swissotel Al Murooj Dubai: Beautiful Hotel in the best location - See 5,239 traveler reviews, 2,330 candid photos, and great deals for Swissotel Al Murooj Dubai at Tripadvisor. The cooker (Geeta) was amazing and provided extra miles of support. Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai. View deals for Swissôtel Al Murooj Dubai, including fully refundable rates with free cancellation. Swissotel Al Murooj Dubai, Dubai: See 5,225 traveller reviews, 2,488 user photos and best deals for Swissotel Al Murooj Dubai, ranked #142 of 727 Dubai hotels, rated 4.5 of 5 at Tripadvisor. The 251 contemporary rooms and suites reflect an elegant & modern style. Five-star Swissôtel Al Murooj Dubai is situated across from Dubai Mall and the famous Burj Khalifa. View deals for Swissôtel Al Murooj Dubai, including fully refundable rates with free cancellation. Online Reservation ... set 50 metres away.The prime location makes it easy to travel as Burj Khalifa / Dubai … Own or manage this property? Now £65 on Tripadvisor: Swissotel Al Murooj Dubai, Dubai. For assistance with your inquiries, see more information at the bottom of the page about how to Contact Us. This 5-star hotel is 5.4 mi (8.6 km) from BurJuman Mall and 6.1 mi (9.9 km) from Dubai … The front desk staff (Eisa) is friendly and helpful. It features a lush garden with a large swimming pool and … Kind regards, Ian Rydin Cluster General Manager, Where do i start, this place has been the ultimate nightmare. The property was opened in 2005 and remodelled in 2010 offering guests 247 rooms. Your recognition of Anthony and Qasim is highly appreciated. 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